faq!

Those desserts look incredible! Where can I find them!?

We ship nationwide and will send a special order of handcrafted desserts directly to you. We are also selling at local farmer's markets real soon. Check our our calendar to see if you live by one!

How are the baked goods shipped?

To ensure your Full Glass Baking goods arrive fresh and ready to enjoy, we ship via UPS Ground.

Do you package for special events (weddings, parties, etc)?

Yes we do! Check out our shop! page to see if options listed appeal to you. If you're looking for something personalized & different, simply call email us with "Special Request Event" in the subject line. 

Do you offer special corporate gifting?

Yes! Our cookies make an amazing holiday or appreciation gift for clients, vendors or employees (especially when so many of your employees are working from home!) If your company is looking for something super special, email us with"Corporate Gifting" in the subject line; we'll be happy to help you make your gift(s) memorable.

Can you accommodate one-time or repeat custom orders?

Yes we can! As long as your order meets our minimum requirement, we’re glad to customize your selection. Simply drop us an email with “Special Request” in the subject line and we'll be glad to help.

Can I buy in large quantities at a discount?

Of course! For more information on quantity pricing, email us with "Special Request" in subject line. We'll get back to you as soon as we can!

What's the deal with your service projects? How can I get involved?

 

We'd love to have you as a part of our latest project - Cookies + Convos team. We do have to follow social distancing guidelines. Send us an email with "The Good" in the subject line! 
 

I have questions about cookie freshness/storage/reheating?

Our cookies have zero preservatives. That means they are BEST enjoyed within 3-4 days. However, they can last up to about 10 days. Please don't refrigerate, this dries out cookies. To reheat, warm or toast cookies. You can place them in a 350 degree oven (without packaging) for 4-5 minutes. Or you can remove packaging and microwave for 10-20 seconds. 

Can I freeze the cookies?

Yes! This is a wonderful option to keep cookie fresh for up to a month! Make sure to keep your cookies in an airtight container or freezer baggie. To defrost, leave out for a few hours, or follow the reheating method from above! 

I have another question - it's not listed here. 

Please reach out to us! We love to hear from you! You can send us an email or refer to our contact page. You can even reach out to us on social media! 

Full Glass Baking

Merrimac, MA  |  Amesbury, MA

we're a local baking business!

Subscribe for Vibes

Seasonal flavor alerts, recipes & calendar updates... right to your inbox.

  • Facebook
  • Twitter
  • Instagram